Terms of Service

My CoParent | Effective: 29 May 2026
Please read these Terms carefully. By creating an account or using My CoParent, you agree to be bound by these Terms of Service. If you do not agree, do not use the app.These Terms form a legally binding contract between you and My CoParent Ltd ('we', 'us', 'our', 'the Creator'), registered in England and Wales.1. Eligibility
You must be 18 or over to use the app. By registering, you confirm you are an adult with parental responsibility for, or who is a court-appointed guardian of, at least one child whose information you add to the app.2. Account Registration
— Provide accurate, complete, and up-to-date information when registering.
— Keep your password confidential. Notify us at [email protected] immediately if you suspect unauthorised access to your account.
— You may not create more than one account.
— You are responsible for all activity that occurs under your account.3. Passive Nature of the Service and No Professional Advice
My CoParent is a passive, automated communication coaching tool that uses artificial intelligence to provide message rewrites, communication templates, and analysis. You acknowledge that:
— The Service does not provide legal, psychological, therapeutic, or parenting advice.
— The Service does not monitor, review, or intercept your communications for safety, accuracy, or legality.
— The Service is entirely automated. There is no human oversight of your individual data or messages.
— The Service does not assess for safeguarding risks, domestic abuse indicators, or child welfare concerns in real time.
— Nothing in the app — including AI rewrites, scores, templates, or any communication from us — constitutes legal advice, family law advice, child support calculations, psychological treatment, or mediation.4. Your Absolute Responsibility — The Final Approver Clause
You are the sole author and sender of any communication generated through the Service.You are legally required to review, edit, and approve every message before sending it.You assume full legal and personal responsibility for the consequences of any message you send, including but not limited to their impact on:
— Family court proceedings
— Custody or contact arrangements
— Personal relationships
— Any legal, financial, or personal matterThe fact that a message was drafted or rewritten using AI does not transfer any legal, moral, or personal responsibility for its content or consequences to us.5. Data Storage, AI Processing, and GDPR Disclosure
Storage
Your data is stored securely on encrypted cloud servers provided by our hosting partner Bubble.io, running on Amazon Web Services (AWS). All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).AI Processing
By using the Service, you provide informed consent for the automated processing of your messages to generate rewritten alternatives, Communication Scores, and analysis within the Analysis section. This processing is carried out by a third-party AI provider (such as OpenAI) under a Data Processing Agreement. Your data is processed in accordance with enterprise privacy standards and is not used to train public AI models.UK GDPR
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of what we collect, why, how long we keep it, and your rights are set out in our Privacy Policy. Your rights include the right to access, correct, and delete your data. To exercise any right, contact [email protected].6. Acceptable Use
You agree to use the app only for its intended purpose — personal communication coaching in a co-parenting context. You must NOT:
— Use the app to harass, threaten, intimidate, stalk, or abuse any person.
— Use the app in breach of any UK non-molestation order, restraining order, injunction, or court order.
— Attempt to access another user's account or data.
— Attempt to alter, falsify, or manipulate message records, scores, or timestamps.
— Reverse-engineer, decompile, or attempt to extract the source code or logic of the app.
— Use the app for any commercial purpose.
— Use the app in any way that violates UK or international law.7. Intellectual Property and Non-Competition
The My CoParent name, brand, user interface (UI), logic flow, template structures, and specific AI prompting methods are the exclusive intellectual property of the Creator.You are granted a limited, personal, non-exclusive, non-transferable licence to use the app for its intended personal purpose only.The following are strictly prohibited and will be met with legal action:
— Any unauthorised reproduction of the app's content, design, or structure.
— Scraping, copying, or reverse-engineering the app's logic, workflow, or AI prompting methods.
— Creating a competing product or service based on or derived from this app's proprietary workflow, templates, or scoring methodology.
— Commercialising any part of the app without our express written permission.8. Communication Scores and Analysis
The app calculates a child-centred score and a conflict-risk score for each message, and provides monthly analysis of communication trends. You acknowledge that:
— These scores and analysis outputs are personal coaching tools designed solely to support your own reflection and development.
— They are not professional assessments, clinical evaluations, psychological analyses, or legal opinions of any kind.
— They must not be presented, relied upon, or used as evidence of any person's behaviour, character, parenting ability, or fitness as a parent in any legal, court, mediation, or professional context.
— A high or low score does not constitute a recommendation, endorsement, or professional opinion about any individual.9. Disclaimers, Limitation of Liability, and Indemnification
9.1 No Liability for AI Rewrites
We accept no responsibility for how any AI-rewritten message is received, interpreted, or responded to by the other co-parent or any third party. We accept no responsibility for any misunderstanding, dispute, deterioration in relationship, emotional distress, or legal consequence arising from any message sent using the app.9.2 No Liability for Scores or Analysis
We accept no liability for any consequence — legal, personal, relational, or financial — arising from how communication scores or analysis outputs are used or interpreted by you or any third party.9.3 No Liability for Templates
We accept no responsibility for any outcome arising from a template you have used or sent. You are responsible for reviewing and approving all template content before sending.9.4 No Liability for Relationship or Legal Outcomes
We accept no responsibility for any deterioration in your relationship with the other co-parent, any emotional distress, any legal proceedings, any court decisions, or any other personal or legal consequence arising from your use of this app.9.5 No Liability for Third-Party Actions
Once a message leaves the app via WhatsApp, SMS, email, or any other channel, it is entirely outside our control. We accept no responsibility for any action taken by the other co-parent or any third party in response to a message.9.6 Limitation of Liability
To the fullest extent permitted by UK law, the Creator of My CoParent shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of profits, emotional distress, relationship breakdown, or legal consequences.Our total aggregate liability to you shall not exceed the total amount you have paid to us in the 12 months immediately preceding the claim.Nothing in these Terms excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under the Consumer Rights Act 2015 or any other applicable UK law.9.7 Indemnification
You agree to indemnify, defend, and hold harmless My CoParent Ltd and its directors, officers, employees, and agents from and against any and all claims, damages, legal fees, costs, and losses resulting from:
— Any message you draft, send, or cause to be sent using the Service.
— Your breach of these Terms.
— Your violation of any law or the rights of any third party.
— Any misuse of the app's scores, analysis, or template outputs.9.8 You Use the Service at Your Own Risk
You use this Service entirely at your own risk in relation to the outcomes of any communications you send and any use you make of the app's features.10. Payment and Subscriptions
The app includes a paid subscription tier with a 14-day free trial for new users.10.1 Free Trial
New users receive a 14-day free trial upon creating an account. No payment is taken during the trial period. At the end of the 14-day trial your subscription will begin automatically unless you cancel before the trial period expires. You will be notified before your trial ends.10.2 Subscriptions
— Subscriptions are billed in advance, monthly or annually as selected at purchase.
— Auto-renews unless cancelled at least 24 hours before the end of the current billing period.
— Cancel at any time via your App Store or Google Play account settings.
— Cancelling during the trial period means you will not be charged.10.3 UK Consumer Rights
The 14-day free trial satisfies your statutory cooling-off period under the Consumer Rights Act 2015. By actively using the app during the trial period you acknowledge that the service has begun and that the cooling-off period runs concurrently with your trial. No separate cooling-off refund applies after the trial converts to a paid subscription unless required by law.10.4 Refunds
We do not offer pro-rata refunds for partial subscription periods except as required by law. If you believe you are entitled to a refund, contact us at [email protected].11. Account Suspension and Termination
We may suspend or permanently terminate your account immediately, without notice, if:
— You breach these Terms, in particular the Acceptable Use provisions.
— We are required to do so by law or court order.
— Your use of the app creates a risk to another person or to a child.Upon termination your right to use the app ceases immediately. We will retain your data in accordance with our Privacy Policy and any applicable legal obligations.12. Governing Law and Disputes
These Terms are governed by the law of England and Wales. Any disputes arising from or in connection with these Terms or your use of the app shall be subject to the exclusive jurisdiction of the courts of England and Wales.Before commencing legal proceedings, we encourage you to contact us at [email protected] to attempt to resolve any dispute informally.13. Changes to These Terms
We may update these Terms from time to time. We will give you at least 30 days' notice of material changes by in-app notification and/or email. Your continued use of the app after the effective date of any changes means you accept the updated Terms.If you do not accept the updated Terms, you must stop using the app. You may request account closure by contacting [email protected]Last updated: 29 May 2026

Need Support?

Have a question, technical issue, or feedback about My CoParent? We'd love to hear from you.Please include as much detail as possible — for technical issues, let us know what device you're using and what happened. We aim to respond within 3-5 business days.For safeguarding concerns or emergencies, this is not a support channel — call 999 if you or your children are in immediate danger.

Delete Your Account

To request deletion of your My CoParent account and all associated data, please complete the form below.Important: you must include the email address registered to your account. We cannot process your deletion request without it, as this is how we locate and verify your account.

We will process your request within 30 days.
Data deleted: Your account information, message records, children's details, and communication scores.
Data that may be retained: Some records may be kept where we have a legal obligation to do so — for example if relevant to ongoing family court proceedings, or financial records required under HMRC rules. We will tell you if any exception applies.